The eResponder is a mobile emergency response device that your loved ones can take outside the home for easy and fast access to medical help.
Users can wear the eResponder on a pendant:
- while gardening,
- on the golf course,
- at the grocery store,
- while traveling anywhere in the U.S. where there is T-Mobile service,
- To order, call 800-556-3572, send us an email, or fill out the contact form.
- is shower-safe
- provides two-way voice communication
- lasts for two months on one battery charge
- operates using the same geolocation technology as 911
- weighs less than 1.2 ounces
- works only in the U.S.
Frequently Asked Questions for eResponder Users:
- What makes eResponder different from other mobile personal emergency response systems?
- How does eResponder work?
- Does eResponder work in the shower?
- Who can I contact with the eResponder?
- How long does the eResponder battery last?
- How do I know when the battery is low?
- How does eResponder help users?
- How much does the eResponder unit weigh and what are the dimensions?
- How do I purchase the eResponder?
What makes eResponder different from other mobile personal emergency response systems?
eResponder is a very small, lightweight, and comfortable-to-wear mobile personal emergency response system that enables users to break free from landline-based systems that only work in and around the home. Simple to use, compact, and shower-safe, the eResponder features 2-way voice communication and a rechargeable battery that lasts up to 2 months on a single charge.
eResponder allows you to live independently while having fast access to emergency care specialists anywhere in the US where there is T-Mobile cellular coverage. Specialists can send emergency personnel or loved ones to you, depending on what is needed. If you need to be located, emergency care specialists can connect you to 911 to utilize U-TDOA location technology.
How does eResponder work?
When you press the eResponder button, you are connected with an emergency care specialist. You can speak with and listen to the emergency care specialist through the built-in microphone and speaker in the eResponder device. Specialists will analyze your situation and can send EMS, loved ones or neighbors to help you, depending on what is needed.
Does eResponder work in the shower?
Yes, eResponder can be used in the shower. However, it is not designed to be submerged in water.
Who can I contact with the eResponder?
When you press the SOS button, you will be connected with an emergency care specialist. The emergency care specialist can get you the help you need from EMS, relatives or friends.
How long does the eResponder battery last?
The rechargeable eResponder battery lasts up to 2 months between charging. Other emergency alert devices have a battery life of approximately 2 days.
How do I know when the battery is low?
The user can receive a phone call from an emergency care specialist when the eResponder battery is low, and caregivers can also receive email and text message alerts when eResponder needs to be charged. eResponder should be charged for 3 hours every 2 months.
How does eResponder help users?
eResponder empowers you to go anywhere in the US where there is T-Mobile coverage and be able to reach help. You can wear eResponder all the time, even in the shower, so you can feel confident doing your daily activities and being able to reach help if you need it.
How much does the eResponder unit weigh and what are the dimensions?
It weighs less than 1.2 oz. and measures 1.75”x1.75”x0.67”.
How do I purchase the eResponder?
Email firstname.lastname@example.org or call 800-556-3572, provide your name and phone number and we will contact you.